VENDOR OPERATIONS & CHECK-IN ROLES
These roles support the smooth setup, organization, and day-of success of vendors and community resource partners at each Ride Out of the Darkness® event. Vendor Operations & Check-In volunteers ensure vendors feel welcomed, informed, and properly placed so the event flows smoothly for everyone involved. All roles are event-focused with light pre-event coordination as needed. Time commitment varies by role.
-
ROLE TYPE
Vendor Operations Support Role — Event-Focused AssignmentROLE PURPOSE
Oversees all vendor check-in logistics and on-site operations to ensure vendors and resource partners are placed correctly and supported throughout the event.SCOPE OF RESPONSIBILITY
• Oversees vendor check-in process
• Coordinates vendor arrival timing and flow
• Communicates with Vendor Director and Operations Team
• Ensures vendors are directed to correct locations
• Troubleshoots vendor needs on event dayTIME COMMITMENT
• Light pre-event coordination
• Active role on event day
• Post-event feedback as neededSUPPORT & STRUCTURE
• Works closely with Vendor Director
• Supported by maps, layouts, and vendor lists
• Leads Vendor Check-In teamIDEAL FOR SOMEONE WHO
• Is organized and calm under pressure
• Enjoys coordination and problem-solving
• Communicates clearly with teamsIf this role feels like a good fit, please apply using the form below.
-
ROLE TYPE
Vendor Operations Support Role — Event-Focused Assignment
ROLE PURPOSE
Ensures all vendors and community resource partners follow event rules, safety boundaries, and setup standards so the Vendor & Resource Areas remain calm, professional, and mission-aligned. This role prevents prohibited items, unsafe setups, blocked lanes, and rule confusion by clearly communicating expectations and addressing issues early.
SCOPE OF RESPONSIBILITY
• Confirms vendors understand and follow vendor rules and expectations
• Enforces prohibited items and prohibited activities (including “no mechanical work” rule)
• Helps ensure vendor spaces stay within assigned footprint and do not overlap
• Monitors vendor area walkways, fire lanes, and safety access points staying clear
• Addresses compliance issues calmly and professionally before they escalate
• Supports Vendor Check-In & Operations Coordinator with rule reminders during load-in
• Communicates with Vendor Director and Operations Team when issues require escalation
• Documents repeated issues or major violations for leadership follow-up
• Helps protect emotionally sensitive Resource & Wellness spaces from disruption or misrepresentationTIME COMMITMENT
• Light pre-event coordination
• Active role on event day (especially during vendor load-in and early event hours)
• Ongoing walkthrough support as needed during the rallySUPPORT & STRUCTURE
• Reports to the Vendor Director
• Works alongside Vendor Check-In & Operations Coordinator and Vendor Support Float Volunteers
• Supported by vendor maps, layout plans, vendor lists, and event rules
• Escalation support available through Operations Director and Safety Team if neededIDEAL FOR SOMEONE WHO
• Is calm, confident, and comfortable enforcing boundaries respectfully
• Notices details quickly and prevents problems before they grow
• Communicates clearly without confrontation
• Can stay professional under pressure and keep the vendor area peaceful
• Cares about protecting the mission, safety, and attendee experienceIf this role feels like a good fit, please apply using the form below.
-
ROLE TYPE
Vendor Operations Support Role — Event-Focused AssignmentROLE PURPOSE
Leads the vendor check-in table and ensures vendors are properly checked in, informed, and directed on event day.SCOPE OF RESPONSIBILITY
• Manages vendor check-in station
• Verifies vendor arrival and placement
• Answers vendor questions
• Supports check-in volunteers
• Escalates issues to Coordinator as neededTIME COMMITMENT
• Minimal pre-event preparation
• Active presence during vendor arrival windowSUPPORT & STRUCTURE
• Works under Vendor Check-In & Operations Coordinator
• Supported by vendor lists and mapsIDEAL FOR SOMEONE WHO
• Is friendly and detail-oriented
• Enjoys welcoming and assisting people
• Can stay organized during busy periodsIf this role feels like a good fit, please apply using the form below.
-
ROLE TYPE
Vendor Operations Support Role — Event Day AssignmentROLE PURPOSE
Supports vendor check-in by welcoming vendors, assisting with paperwork, and directing them to their assigned spaces.SCOPE OF RESPONSIBILITY
• Assist with vendor sign-in
• Provide directions and basic information
• Help manage flow at check-in area
• Refer questions to Lead or CoordinatorTIME COMMITMENT
• Event day only
• Shift-basedSUPPORT & STRUCTURE
• Works under Vendor Check-In Lead
• Training provided on siteIDEAL FOR SOMEONE WHO
• Enjoys helping and greeting people
• Can follow simple instructions
• Is dependable on event dayIf this role feels like a good fit, please apply using the form below.
-
ROLE TYPE
Vendor Operations Support Role — Event-Focused AssignmentROLE PURPOSE
Ensures vendor spaces are clearly mapped, numbered, and labeled according to the event layout plan.SCOPE OF RESPONSIBILITY
• Assists with vendor space layout planning
• Oversees numbering and marking of vendor spots
• Coordinates with space prep volunteers
• Confirms accuracy with Vendor DirectorTIME COMMITMENT
• Light pre-event planning
• Active role during setupSUPPORT & STRUCTURE
• Works closely with Vendor Director
• Uses provided site maps and layoutsIDEAL FOR SOMEONE WHO
• Is detail-oriented
• Enjoys spatial planning
• Can follow layout instructions preciselyIf this role feels like a good fit, please apply using the form below.
-
ROLE TYPE
Vendor Operations Support Role — Event Day AssignmentROLE PURPOSE
Prepares vendor areas by taping, numbering, and setting up layout markers prior to vendor arrival.SCOPE OF RESPONSIBILITY
• Tape and mark vendor spaces
• Place numbers and signage
• Assist setup team as directed
• Ensure layout matches site planTIME COMMITMENT
• Event day (setup window)SUPPORT & STRUCTURE
• Works under Spot Mapping & Numbering Lead
• All materials providedIDEAL FOR SOMEONE WHO
• Enjoys hands-on tasks
• Can work outdoors
• Follows directions wellIf this role feels like a good fit, please apply using the form below.
-
ROLE TYPE
Vendor Operations Support Role — Event Day AssignmentROLE PURPOSE
Provides on-call support to vendors throughout the event, assisting with needs, questions, or small issues as they arise.SCOPE OF RESPONSIBILITY
• Check in with vendors during the event
• Assist with minor needs or questions
• Communicate issues to leadership
• Help ensure vendors feel supportedTIME COMMITMENT
• Event day only
• Flexible, on-call roleSUPPORT & STRUCTURE
• Works with Vendor Operations team
• Clear escalation path providedIDEAL FOR SOMEONE WHO
• Is approachable and helpful
• Enjoys being flexible
• Can problem-solve calmlyIf this role feels like a good fit, please apply using the form below.

